BA
Byron A

1 reviews | Active since Oct 2018

22 Sept 2020, 12:25

PATHETIC

NO REPLIES TO MAILS. NO ANSWERING OF ANY CALLS. ALREADY PAID BUT THEN THE SERVICE STOPS. ITS BEEN 4 MONTHS SINCE WE PAID FOR THE SERVICE!!! SUBMITTED ALL REQUIRED DOCS.

0
Replies (4)
Little Monkey UIF Claims
Little Monkey UIF Claims 's reply22 Sept 2020, 12:33
Official
Good day

please note
we have TWO incoming lines, if both lines are busy a rd and 4th call just rings.
our phones are now quite and no other incoming calls.

As per all communication, we are available 
Tuesday - Wednesday 9:00 - 14:00
Friday 09:00-14:00



Little Monkey UIF Claims
Little Monkey UIF Claims 's reply22 Sept 2020, 12:33
Official
 
This coming Friday 25/09/2020
our office will be closed. (stipulated in auto respond and agreement) 
BA
Byron A's update23 Sept 2020, 08:42
Reviewer Update
Have you guys ever tried calling yourself? Both lines have automated response. 3 weeks ago i got hold of someone there - left my information and they said they will pull our file and come back to me and still haven't received any response? AND then i emailed.... without any response???????

Little Monkey UIF Claims
Little Monkey UIF Claims 's reply23 Sept 2020, 09:51
Official
Good day

lines go to voicemail if both lines are busy,
We Don't have a switchboard with multiple incoming lines.

Please send me an email so that we can follow up,

tried looking on this Byron name and only one client pop up,
not sure if this is the same.