Not a happy client

very bad service from this company, as they say they will handle your claim quickly and so forth. I have send all my info by end of october as i know i would receive my payments hopefully end of november. As i have emailed them during november how far my claim process is, i received an email back to say that there is a hurdle and they need the info. so it took them about 3 weeks to notice the "hurdle" as i have send all the info and username and password to them so that they can do everything for me as i have payed them for their service.

what a ****py excuse from them!!!!! I haven't received any payment for november month as i should've already and i rely on the payment, it's now december month still nothing. They keep giving excuses to say sorry new people in the office and they didn't see the emails. As all my emails to them i have made high priority so they would've get it and not not seeing them.

I think this was the worst service i've ever received from a company that makes promises to do a great job and then you receive a ****py, excusable service.

I am very sad to say that I am disappointed with your service and will unfortunately not be recommending your company to other mommies.