1 reviews | Active since Feb 2017

31 Mar 2020, 00:49

Little ****** UIf

They take a long time submitting all your paperwork that you take forever to compile, then you have to follow up the whole time and they come back with nonsense! I paid them for a service and they didn’t deliver, I had to use another lady who assisted me within 2 days and she only required 2 Documents and my ID and told me the 1 form they sent me was incorrect therefore the long wait and they didn’t correct this! My payout was made as the other lady said it would be and she gave me a breakdown of my payments; they didn’t give me anything and no feedback from them for a while and I had to chase them. I asked them for a refund as they didn’t get my UIf in the end ! It cost me a further R700 to pay someone else who helped me within 2 days and I was waiting since beginning of February, all my documents were submitted end of January 2020, I paid little ****** R530 and they refusing to refund me, it’s disgusting as i explained because of them I’m behind in debit orders and bank fees now and they just don’t care!

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Replies (3)
Little Monkey UIF Claims
Little Monkey UIF Claims 's reply31 Mar 2020, 08:34
Official
Good day Nadia,
Thank you for your review,
as per the correspondence 30/03/2020 we have stipulated to you in PRIOR feedback that your employment was not updated. This feedback was sent to you Dec 2019. We have submitted relevant employment documents on your behalf to DOL. Employment was updated.
Little Monkey UIF Claims
Little Monkey UIF Claims 's reply31 Mar 2020, 08:35
Official
Your claim was submitted en Jan 2020 when you leave started,
Relevant documents also submitted to DOL and your claim in whole was sent to the assessors in March as per the correspondence / feedback was per email. We have again followed up during this time, where the claim was escalated but the agent
Little Monkey UIF Claims
Little Monkey UIF Claims 's reply31 Mar 2020, 08:37
Official
advised that the claim since being allocated to an assessor is still within the working time frame of the assessors.
All documents was timelessly submitted to DOL and you employment updated as your CURRENT employers didn't even declare any employment for you as per the feedback given before.