TV
Thandiwe V

1 reviews | Active since Jun 2023

09 Aug 2023, 18:03

I have waited and did everything is being asked the problem is how many years I have to wait !!! take us for granted but word of mouth is important and your company will loose clients because I think other companies are praying to have those clients you t

I need help I don’t know I must use other company or use my lawyer for this matter I have waited a longtime for my maternity claim to be approved I did all their escalation process but nothing why should we push people to do what they promised they will do because we trusted them and pay them with our money without them complaining but when they have to help us they want us to fight or follow them this type of business they have to be closed because they are no use just hurting people hopes and peace I think they are good business that values their clients more than anything next time I think this hello Peter will help me to choose wisely imagine being a mommy going through motherhood challenges but have to also face a traumatic situation of following and stressing over a business that doesn’t want to value their clients

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Replies (1)
Little Monkey UIF Claims
Little Monkey UIF Claims 's reply10 Aug 2023, 11:25
Official
Good day

As per the feedback and email correspondences - your employment is updated and awaiting an approval.
We don't do the approvals as we clearly stated. 
the escalations is needed yes, and we have also escalated to DOL for THEM to approve your claim,
We cannot be held liable and or responsible for the delay at the DOL.
We have done the submissions and provided all feedback in terms of the claim - it ONLY awaiting the approval that must be done from DOL.