KN
Khanyisile N

1 reviews | Active since Mar 2022

07 Apr 2024, 16:27

Request for Refund Due to Overcharged Purchase - Belgravia Gin & Tonic 6-Pack

Dear Liquor City Management,

I am writing to bring to your attention an issue I encountered during my recent visit to your store. Yesterday, on Saturday, 6 April, I purchased a Belgravia Gin & Tonic 6-Pack at Liquor City. The displayed price for the item was R134.99. However, upon reviewing my receipt, I discovered that I was charged R314.99 instead.

This discrepancy has left me feeling quite unsettled, as I firmly believe I have been overcharged for the product. I have attached a copy of the receipt for your reference.

I kindly request that you investigate this matter promptly and arrange for a refund of the overcharged amount to be credited back to my account.

Your prompt attention to this issue would be greatly appreciated. Please feel free to contact me if you require any further information.

Thank you for your understanding and cooperation.

Warm regards,

Khanyisile Ndlovu ***

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