XS
Xolani S

1 reviews | Active since Dec 2021

02 Dec 2021, 11:40

Extremely worst customer service

I went to Liquor city in pimville I greeted the cashier politely twice she ignored me and only responded when I asked her that sister but I'm greeting u but u ignoring me and only scanning the products she then said it's R45 and I just let it slide when I was paying I paid with coins, cashier asked what must she do with these cents I asked her what she means what must she do with these cents coz I'm paying she then gave me bad attitude telling me that I'm delaying other customers. I asked for her name, she didn't have a name tag on I asked for a manager she said there's no manager I asked for someone who's in charge she said there's no one I asked a lady next to her to tell me her name she said she doesn't know I asked for her name she ignored me and asked me to the side I asked her to call the manager she said there's no one I asked her how there's no supervisor or manager she said it's like that. As I was speaking to her she said I must leave coz I'm delaying other customers then she went on with her business counting stock. Ive never felt so small as a paying customer I'm never buying from Liquor City ever

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Replies (1)
Liquor City
Liquor City's reply02 Dec 2021, 12:04
Official
Hi Xolani, we are sorry for the bad experience you had at our store. Will you please email us your contact details, so that we can have the area manager resolve your complaint? Please email it to customercare @liquorcity.co.za (just remove the space, HelloPeter removes contact details in the comment section, therefor the space - it is one word actually).