You cannot get worse service than Liquid Capital

I can’t even express what bad service this company offers. My service plan was coming to an end with them and they contacted me to extend it. Which I did. When I took my car for a service they then informed me that my 90 000klm service wasn’t covered. After many phone calls, pulling the tapes and arguing with them, they finally agreed to pay. Unfortunately I had already paid the dealership. They got hold if the dealership and it was agreed that they would issue an authorization code and the dealer would refund me. Long story short it took them over a week to open up the contract for the dealership to go online and get the autho code. They then rejected the claim saying that the dealer only had 24hrs to get the autho and they had exceeded that time period. They correct they did say that it had to be done within 24 hrs, that was during the 1st phone call. Thereafter there had been multiple calls and they eventually went back to the dealer at 15h30, 11 days after the first phone all. They saying but they told them they only had 24hrs.