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SM
Sibongile M

1 reviews | Active since Aug 2018

26 Apr 2022, 16:49

Worst service provider

Please cancel my policy from inception and refund my premiums.

There is no communication, I have to email and call to get feedback. I am not paying any further premiums.

The person that sold the policy said the next service is at 120000km. This was asked more than once on the call. Premiums changed from 300 to over R400. I was incorrectly advised, I want my money back.

0
Replies (4)
LiquidCapital
LiquidCapital's reply26 Apr 2022, 16:59
Official
 Hello Sibongile

We are sorry to hear that you have not had a great experience with us.

We have escalated your concerns to the relevant department to investigate.

We will be in contact with you shortly.
Regards
LiquidCapital Team 
LiquidCapital
LiquidCapital's reply26 Apr 2022, 17:00
Official
Hello Sibongile

We are sorry to hear that you have not had a great experience with us.

We have escalated your concerns to the relevant department to investigate.

We will be in contact with you shortly.
Regards
LiquidCapital Team 
LiquidCapital
LiquidCapital's reply26 Apr 2022, 17:04
Official
Hello Sibongile

We are sorry to hear that you have not had a great experience with us.

We have escalated your concerns to the relevant department to investigate.

We will be in contact with you shortly.
Regards
LiquidCapital Team 
SM
Sibongile M's update29 Apr 2022, 14:19
Reviewer Update
I received an email that the policy was cancelled, when I called your consultants can't say from which date. I requested cancellation from inception and a refund to be processed immediately.

You refused to pay for my service, I paid premiums without any service rendered to me. PROCESS MY REFUND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!