EP
Elsa P
1 reviews | Active since Mar 2013
18 Jul 2023, 17:32
Worst service ever
Worst service ever!! No replies to emails. Incorrect news on phone. And no refunds after promising it will be approved. First time customer to any service plan and this is how I get treated. It is ridiculous! I will advise to stay far away!
Helpful (0)
Replies (5)0
Replies (5)
LiquidCapital's replyOfficial
19 Jul 2023, 10:36 Hello Elsa
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you.
Regards
LiquidCapital Team
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you.
Regards
LiquidCapital Team
LiquidCapital's reply19 Jul 2023, 10:36
Official
Hello Elsa
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you.
Regards
LiquidCapital Team
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you.
Regards
LiquidCapital Team
EP
Elsa P's updateReviewer Update
31 Jul 2023, 11:18Again, Received an email requesting information to proceed with the issue, not stating what information is needed, I rep**** to that email, and again 10 days later, still no further feedback!!
Proving my point to the best
Proving my point to the best
EP
Elsa P's update31 Jul 2023, 11:18
Reviewer Update
Again, Received an email requesting information to proceed with the issue, not stating what information is needed, I rep**** to that email, and again 10 days later, still no further feedback!!
Proving my point to the best
Proving my point to the best
LiquidCapital's replyOfficial
31 Jul 2023, 12:46Hello Elsa
We are sorry to hear that you have not had a great experience with us.
We will be in contact with you.
Regards LiquidCapital Team
We are sorry to hear that you have not had a great experience with us.
We will be in contact with you.
Regards LiquidCapital Team
LiquidCapital's reply31 Jul 2023, 12:46
Official
Hello Elsa
We are sorry to hear that you have not had a great experience with us.
We will be in contact with you.
Regards LiquidCapital Team
We are sorry to hear that you have not had a great experience with us.
We will be in contact with you.
Regards LiquidCapital Team
EP
Elsa P's updateReviewer Update
17 Aug 2023, 12:07Again! Rep**** to the email twice already, still no further feedback, every time they claim to not have received the info.
EP
Elsa P's update17 Aug 2023, 12:07
Reviewer Update
Again! Rep**** to the email twice already, still no further feedback, every time they claim to not have received the info.
LiquidCapital's replyOfficial
17 Aug 2023, 13:45Hello Elsa
Kindly note we have responded to you via email.
Apologies for the inconvenience.
Regards LiquidCapital Team
Kindly note we have responded to you via email.
Apologies for the inconvenience.
Regards LiquidCapital Team
LiquidCapital's reply17 Aug 2023, 13:45
Official
Hello Elsa
Kindly note we have responded to you via email.
Apologies for the inconvenience.
Regards LiquidCapital Team
Kindly note we have responded to you via email.
Apologies for the inconvenience.
Regards LiquidCapital Team