Worst service ever

<p>I have a service plan of which i did not make use of yet. I took my car for a service and after many calls they discovered that my details was captured incorrectly and the agent acts as if it was my mistake. My car is still not serviced after they get all instalments on a monthly basis. I have to submit new documents for a mistake that they made. Why should I do all administration if the mistake was internal. My details are wrong but they know whuch bank account to deduct from!!</p>