Very Unhappy Client

I took an extended warranty cover for my vehicle beginning of February 2018, till today I have not received any documents. Surprisingly enough a debit was requested from my bank and on an incorrect date. I called to get it fixed and I was told that a case will opened Till today I don't have any documents regarding my cover and also no refund on for the bank charges incurred

Very unhappy customer

Ref: CAS-341275