Unkept promise

Morning my name is Malineo two weeks ago I had a problem with my car & Liquid Capital provided me with road assistance and I was asked to forwarded some documents for my refund which I did.I was told last week that I will get my money this last Friday even today there is no money.This morning I called Liquid Capital but someone said she is going direct my call to customer care which did after I told her that I used my last money for the call shehelped me by calling me back and I was greatful for that.After directling my call to customer care I hold & I was asked to give the number that I wanted to be called & I give my cell number , after giving the number the call was cut I thought I was going to be called again it did not happen until I decided to write to hello Peter because every time as clients we are left frustrated by the people whom we thought will always help us.I do not know how will I wait for the money that I was promised.