Unimpressed and Disappointed.

I took out a service plan in Feb when my car was already due for a service and asked whether I would still be covered, even if the service was late - they told me yes. Four months later when I was finally able to service my car, not only did I struggle with logging a claim, going back and forth through Opel because they captured my VIN incorrectly (which took the whole working day FYI) but I then also had to cover the cost of the service myself. I’m in the process of cancelling and requesting a refund but based off of the previous complaints, I doubt I’ll get a cent back. Pity.