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ShaundrAA(C) Hofstander

1 reviews | Active since Dec 2015

12 Apr 2021, 09:13

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Liquid Capital insists that I have forfeited the car service for 45 000 km, when the car is only at 43 000km. And instead wants to only do the 60 000km. I do not see how this is ethical.

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Replies (4)
LiquidCapital
LiquidCapital's reply12 Apr 2021, 09:18
Official
Good Morning  ShaundrA 

We apologise that you have not had a great experience with us when trying to claim.

Please may you private message us your ID number to escalate your complaint to investigate your concerns. 

Thank you 
LiquidCapital Team 
LiquidCapital
LiquidCapital's reply12 Apr 2021, 09:34
Official
Good Morning  ShaundrA 

Our Team will be in contact with you this morning.

Thank you 
LiquidCapital Team 
SH
ShaundrAA(C) Hofstander's update14 Apr 2021, 09:36
Reviewer Update
Not happy with Liquid Capital as they caused unnecessary stress. However, thanks to Tarini Govender it was sorted within 30 minutes and I'm so grateful for her sensitivity and kindness! She's a great person and efficient worker. Thanks to her, I am willing to continue with this company
LiquidCapital
LiquidCapital's reply14 Apr 2021, 09:43
Official
 Good Morning  ShaundrA 

Thank you for allowing us the opportunity to resolve your complaint.

We will share your compliment with Tarini and the team. 

Thank you 
LiquidCapital Team