XN
Xolani N

1 reviews | Active since Feb 2021

25 Apr 2024, 11:37

They send me misleading SMSes every month that they have been trying to contact me when there is no missed call from them

They send me misleading SMSes every month that they have been trying to contact me when there is no missed call from them. I called and spoke to Nhlakanipho in their call centre and she couldn't assist either

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Replies (1)
LiquidCapital
LiquidCapital's reply25 Apr 2024, 11:41
Official
Hello  Xolani 
 
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.  
  
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.  
  
Expect a call from us shortly to assist you further. 
 
Warm regards,  
LiquidCapital Team