DD
Daisy D
1 reviews | Active since Feb 2024
21 Feb 2024, 14:05
The service at liquid capital is horrible a service plan policy was sold to me I have been praying the premium well for a few months now I want to take my car in for a service they are telling me that I should wait for them to do investigations my car is
The service at liquid capital is horrible a service plan policy was sold to me I have been praying the premium well for a few months now I want to take my car in for a service they are telling me that I should wait for them to do investigations my car is stuck at the service provider we are now supposed to wait for them for 5 days they're saying the policy was sold incorrectly to me.so unprofessional
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Replies (3)
LiquidCapital's replyOfficial
21 Feb 2024, 15:03Hello Daisy
We value your feedback and apologize for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.
Thank you for reaching out.
Warm regards,
LiquidCapital Team
LiquidCapital's reply21 Feb 2024, 15:03
Official
Hello Daisy
We value your feedback and apologize for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.
Thank you for reaching out.
Warm regards,
LiquidCapital Team
DD
Daisy D's updateReviewer Update
21 Feb 2024, 15:10I really hope so because if indeed the policy was sold incorrectly to me it could have been picked up while premiums were collected from my account not on the day where I should receive my expected service delivery now I have to cancel my movements and work related stuff to address this very disappointing
DD
Daisy D's update21 Feb 2024, 15:10
Reviewer Update
I really hope so because if indeed the policy was sold incorrectly to me it could have been picked up while premiums were collected from my account not on the day where I should receive my expected service delivery now I have to cancel my movements and work related stuff to address this very disappointing
LiquidCapital's replyOfficial
18 Mar 2024, 09:43Hello Daisy
We value your feedback and apologize for the issues you faced. Your input is crucial for improvement.
Thank you for reaching out.
Warm regards,
LiquidCapital Team
LiquidCapital's reply18 Mar 2024, 09:43
Official
Hello Daisy
We value your feedback and apologize for the issues you faced. Your input is crucial for improvement.
Thank you for reaching out.
Warm regards,
LiquidCapital Team