ID
Isabel D

1 reviews | Active since Jun 2011

24 Nov 2022, 09:29

TERRIBLE TERRIBLE CUSTOMER CARE

I have had endless endless problems getting authorisations from them for the service plans and service plan plus i have with them for 3 of my vehicles, The minute you have anything done besides the basic service, it is a issue. I would never recommend that anybody take out a plan with them as they take forever to get back to the dealer and have endless excuses. As soon as my plans expire one by one, i am moving them as far away from Liquid Capital as possible.

0
Replies (1)
LiquidCapital
LiquidCapital's reply24 Nov 2022, 10:03
Official
Hello Isabel
We are sorry to hear that you have not had a great experience with us.
 
We have escalated your concerns to the relevant department to investigate.
 
We will be in contact with you shortly.
 
Regards
LiquidCapital Team