MM
Masilonyana M

1 reviews | Active since Jan 2020

04 Dec 2023, 13:23

Terrible staff and refusal to pay for service

Worst service plan ever.. They've been collecting money with ease but when they have to pay out they refuse.. I've sent through proof of everything they need but they've had me on hold for more than 7 days. I'm missing out on work because I've been chasing them around... Terrible staff that refuses you speak with their superiors... Wouldn't advice on this service plan

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Replies (4)
LiquidCapital
LiquidCapital's reply04 Dec 2023, 14:27
Official
Hello Masilonyana  We value your feedback and apologize for the issues you faced. Your input is crucial for improvement.  Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.  Thank you for reaching out.  Warm regards, LiquidCapital Team 

MM
Masilonyana M's update04 Dec 2023, 14:30
Reviewer Update
You've been promising to take action for over a week now so that promise is null and void to me.. Good at taking money that's all
LiquidCapital
LiquidCapital's reply04 Dec 2023, 14:34
Official
Hello Masilonyana 
Kindly accept our apologies for inconvenience caused, we will be in contact with you shortly.

Warm regards, LiquidCapital Team 
MM
Masilonyana M's update04 Dec 2023, 14:39
Reviewer Update
Seven whole days you've been saying that.. Even now I'm still waiting. This is the most useless service I've ever seen. I domt recommend anyone uses it at all