STAY AWAY FROM LIQUID CAPITAL

I could not warn people to stay away from this company enough!!! What was initially a super easy sign up session turned into a difficult relationship. The lack of communication drove me bonkers. No invoices! I tried to change my banking details, I would be sent from pillar to post on hold for an average of 20minutes each time to just change banking details. Eventually I gave up and tried to keep money in that account for debit orders to go off. I missed a debit order but was not informed of this. After 5 months, my car went into it's 45 000km service and I couldn't claim as my service had been "terminated". I had to pay for my service.

I then called in to follow up and it was not terminated but the claim could not be made due to my account being in arrears (for the missed debit order in May). This is fair enough. My only gripe is that I was not informed about this. I did not receive warnings.

I then put in a cancellation request, which will take up to 30 days. I will get refunded the amount I've put into the service BUT not without paying the cancellation fee of R500 odd, which the sales agent didn't advise me of.

Glad I won't need to deal with this company again. Would rather save towards my next service than deal with them and their lack of communication.