RM
Rachel M

1 reviews | Active since Feb 2022

08 Feb 2022, 06:12

Skipped Service

I skipped service on my car and was told by Hyundai that Liguid Capital might not authorize the claim. I had a valid reason but it was up to them to authorize or not. Hyundai called Liquid Capital on my behalf and i was given an opportunity to state my reasons and the consultant told me that i should wait for 2 hours for a decision to be made. I got a call from them in less than 2 hours confirming that my claim was authorized and i was also warned that it was I should service my car on time in future. I really appreciate what they did for me.

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Replies (1)
LiquidCapital
LiquidCapital's reply08 Feb 2022, 08:32
Official
Hello  Rachel

Thank you for taking the time to compliment the service received from Thato.

We are happy to hear that you had a great experience.

We will share your compliment with the team.

Regards
LiquidCapital Team