Service Plan - Con Artists

<p>I took a service plan with you guys on the 10th of Feb 2017.</p> <p>1st installment - 1st March (Paid).</p> <p>2nd installment - 1st April (Paid).</p> <p>3rd installment - 1st May (Missed payment made an arrangement with collections plus changed debit order to the 25th of every month) and paid(Missed payment for the 1st May) on the 25th May (EFT payment).</p> <p>4th installment - 25th May via Debit order (Paid).</p> <p> </p> <p>I sent an email on the 31st of May to confirm if my plan is now ACTIVE.</p> <p> </p> <p>Now here comes the nonsense - Got an email (1 June) from Andile Majola stating</p> <p>"Thank you for your request. Please note the debit order will go off today 01.06.2016 and that will be your 4th payment and your policy will start."</p> <p> </p> <p>But i've already made 4 payments.</p> <p> </p> <p>Then i received a call from Sinqobile Monqeka saying they never made a debit on the 25th BS, had to send my transaction history to show that a debit was made and succesful.</p> <p> </p> <p>Email from Sinqobile:</p> <p>The feedback I received is that your April premium was unpaid.The cash payment that you made was allocated under your April premium.May premium was debited successfully on the 25th of May.We have received 3x premiums from March , April and May.We won’t debit your account tonight, it will be debited on the 25th of June .</p> <p> </p> <p>Now i missed a payment for April TF and made 3x payments. Had to send my bank statement and no feedback from her SINCE and its 12 days already.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>