Service plan

<p>I extended my service plan with Liquid Capital in last year Sept 2016, they started debting my account end of Nov 2016, my car is now due for its server since the middle of Jan 2017, but due to them not receiving 4 successful payments the plan will not take effect before then, which is end of February, I called the customer service and asked if I can make a double payment so that they have received their 4 successful payments as stated in their terms and conditions. I was advised that even if I did that the plan still will not take effect end of February. So i would miss my service window by 13 days. They were not prepared to give me 13 days grace or even if I made additional payment they will not take the plan out of pending state. Nowhere does it state i must wait 4 months for it to take effect! Only states after four successful payments. They say its their business rule! I am not trying to con the company and I am even trying to find a solution but they dont seem to bother and say they can extend after i service my car myself, what is the point if i wanted to take out the service plan. i will spread the word to all my friends and their friends not to use your company!</p>