Service not covered
<p>In April 2016 I bought my vehicle from Imperial Select Tableview and with it I purchased a Liquid Capital Platinum Maintenance Plan to cover my services and unexpected mechanical failures for 24 months or 100,000kms (whichever came first). Having bought the car at 59,117kms with its 60,000kms service just completed, the representative from IS Tableview told me to take my car for a service at 75,000kms or after a year (whichever came first).</p> <p> </p> <p>Today, as my car is being serviced (for 75,000kms), NTT Volkswagen contacted me to inform me that Liquid Capital will not be covering my service, as my Maintenance Plan will only cover services after 90,000kms. This is not stated ANYWHERE on my Maintenance Plan, nor did I agree to this when I bought the plan.</p> <p> </p> <p>This is totally unacceptable, as there is no way I would even reach 90,000kms within 24 months of purchasing this plan. So I will be paying for NOTHING. I will get no cover from Liquid Capital whatsoever. I am absolutely stunned at the indifference of LC's customer service agents and their reluctance to helping me sort this out.</p> <p> </p>
