MM
Matamela M
1 reviews | Active since Mar 2021
16 Mar 2021, 07:49
Service Complaint!!!
I went to KIA in north cliff to service my car at 75 000km as per service plan agreement and liquid capital refused to pay claiming it only starts at 90 000km. I requested the policy agreement and it states in black and white that it starts at 75 000km so I’m clearly being made a fool off. I still have not received service which is absolute nonsense!! Everyone I have shown the document can see it but they refuse, I don’t know what action to take
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LiquidCapital's replyOfficial
16 Mar 2021, 08:04Hello Matamela
We are sorry to hear that you have not had a great experience when trying to claim for a service.
We have escalated your complaint to our team to urgently investigate and we will be in contact with you this morning.
Thank you
LiquidCapital Team
We are sorry to hear that you have not had a great experience when trying to claim for a service.
We have escalated your complaint to our team to urgently investigate and we will be in contact with you this morning.
Thank you
LiquidCapital Team
LiquidCapital's reply16 Mar 2021, 08:04
Official
Hello Matamela
We are sorry to hear that you have not had a great experience when trying to claim for a service.
We have escalated your complaint to our team to urgently investigate and we will be in contact with you this morning.
Thank you
LiquidCapital Team
We are sorry to hear that you have not had a great experience when trying to claim for a service.
We have escalated your complaint to our team to urgently investigate and we will be in contact with you this morning.
Thank you
LiquidCapital Team