LV
Leigh-Ann Visagie

1 reviews | Active since Nov 2024

06 Nov 2024, 08:37

SERVICE

Had a plan for nearly a year now. This morning when I took my car for a service the dealership says that the plan is not active and guess why...?! Liquid Capital's consultants had 1 letter wrong on my VIN number after they saw my Natis Document. I am not one to do review and normally I am very patient and understanding, but I am BEYOND LIVID!!!!

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Replies (2)
LiquidCapital
LiquidCapital's reply06 Nov 2024, 09:59
Official
Hello Leigh-Ann Visagie , 

We value your feedback and apologise for the issues you faced. Your input is crucial for improvement. 
 
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience. 
 
Expect a call from us shortly to assist you further.

Warm regards, 
The LiquidCapital Team

LiquidCapital
LiquidCapital's reply06 Nov 2024, 10:05
Official
 Hello  Leigh-Ann Visagie

We value your feedback and apologise for the issues you faced. Your input is crucial for improvement. 
 
Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience. 
 
Expect a call from us shortly to assist you further.

Warm regards, 
LiquidCapital Team