VV
Vanessa V
1 reviews | Active since Jun 2013
31 Dec 2020, 08:42
**** ****
Joined motor happy which under liquid capital **** **** Motor Happy is quick to sell you policies once it come to deliver on the policy terms and conditions What is quite scary that there a lot of clients complaining on Hello Peter and nothing is being done nor is the company not responsive to these complaints that in itself present the values of the company
we are waiting more than three weeks for an reply and nothing happens I want my money back or i will get the ombudsman to investigate this company due to the numerous complaints and non responsive attitude from the company How can you ***** money from an client and sleep at night
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Replies (7)0
Replies (7)
LiquidCapital's replyOfficial
31 Dec 2020, 08:51Hello Vanessa
We are sorry that there has been no feedback on your complaint.
We have escalated this to our team to urgently investigate.
Our team will be in contact with you this morning.
Thank you
Liquidcapital Team
We are sorry that there has been no feedback on your complaint.
We have escalated this to our team to urgently investigate.
Our team will be in contact with you this morning.
Thank you
Liquidcapital Team
LiquidCapital's reply31 Dec 2020, 08:51
Official
Hello Vanessa
We are sorry that there has been no feedback on your complaint.
We have escalated this to our team to urgently investigate.
Our team will be in contact with you this morning.
Thank you
Liquidcapital Team
We are sorry that there has been no feedback on your complaint.
We have escalated this to our team to urgently investigate.
Our team will be in contact with you this morning.
Thank you
Liquidcapital Team
VV
Vanessa V's updateReviewer Update
05 Jan 2021, 12:35Liquid Capital is playing for time we have submitted all necessary documents and still the consultant is not happy with the documents next thing we are going to hear is the policy now is not right anymore and that we have do another thing
when will we be sorted , when will we be treated with priority to get these issues sorted
when will we be sorted , when will we be treated with priority to get these issues sorted
VV
Vanessa V's update05 Jan 2021, 12:35
Reviewer Update
Liquid Capital is playing for time we have submitted all necessary documents and still the consultant is not happy with the documents next thing we are going to hear is the policy now is not right anymore and that we have do another thing
when will we be sorted , when will we be treated with priority to get these issues sorted
when will we be sorted , when will we be treated with priority to get these issues sorted
LiquidCapital's replyOfficial
05 Jan 2021, 12:58Hi Vanessa
We have checked our mails and cannot find the mail from your son. We have asked for the mail to be resent.
Please note that we have not delayed any time and have rep**** back to you and offered assistance as per your request.
Thank you
We have checked our mails and cannot find the mail from your son. We have asked for the mail to be resent.
Please note that we have not delayed any time and have rep**** back to you and offered assistance as per your request.
Thank you
LiquidCapital's reply05 Jan 2021, 12:58
Official
Hi Vanessa
We have checked our mails and cannot find the mail from your son. We have asked for the mail to be resent.
Please note that we have not delayed any time and have rep**** back to you and offered assistance as per your request.
Thank you
We have checked our mails and cannot find the mail from your son. We have asked for the mail to be resent.
Please note that we have not delayed any time and have rep**** back to you and offered assistance as per your request.
Thank you
VV
Vanessa V's updateReviewer Update
05 Jan 2021, 13:45Please share the email address to which it must be send i have an copy of the email send to the email address that was provided by the consultant
VV
Vanessa V's update05 Jan 2021, 13:45
Reviewer Update
Please share the email address to which it must be send i have an copy of the email send to the email address that was provided by the consultant
VV
Vanessa V's updateReviewer Update
05 Jan 2021, 13:49Email was sent to Isayvani Naicker , Cawyn Earle and Thato Ntheledi
VV
Vanessa V's update05 Jan 2021, 13:49
Reviewer Update
Email was sent to Isayvani Naicker , Cawyn Earle and Thato Ntheledi
VV
Vanessa V's updateReviewer Update
05 Jan 2021, 13:50Email as per your request re send to all parties as above stated
VV
Vanessa V's update05 Jan 2021, 13:50
Reviewer Update
Email as per your request re send to all parties as above stated
LiquidCapital's replyOfficial
05 Jan 2021, 16:33Hi Vanessa
Thank you we have received your email and will assist with the changes.
Thank you we have received your email and will assist with the changes.
LiquidCapital's reply05 Jan 2021, 16:33
Official
Hi Vanessa
Thank you we have received your email and will assist with the changes.
Thank you we have received your email and will assist with the changes.