JJ
Jam J

1 reviews | Active since Mar 2022

11 Oct 2022, 08:33

Ripping people of there hard earned money

I bought my car on 81000 km and I was advised to bring it to service on 10500 km.the sales person told me imust not bring the car on 95000 km because iwas just done a major service that wud eventually covers 95000km.now when I take my car to service at 10500 am told imissed a 95000 service and in order for them to service at 10500 iwill have fortify the 95000 service. Meaning imust pay them for the service iwont service.talking to them is useless,they don't take clients sirus and are full of pride.every call its just back and forth until you give up.ihave never seen such a useless company.

0
Replies (5)
LiquidCapital
LiquidCapital's reply11 Oct 2022, 08:46
Official
Hello Jam

We are sorry to hear that you have not had a great experience with us.
 
We have escalated your concerns to the relevant department to investigate.
 
We will be in contact with you shortly.
 
Regards
LiquidCapital Team 
JJ
Jam J's update11 Oct 2022, 16:16
Reviewer Update
Thank you for reaching out.now my case is being attended with care.Dear Customer, Your Customer Query CAS-***-R8S5T5 is currently in review. We will be in contact shortly.
Thank you
LiquidCapital Customer Service Team
LiquidCapital
LiquidCapital's reply11 Oct 2022, 16:38
Official
Hello Jam

As discussed telephonically, we will assist you with your query.

Regards
LiquidCapital Team 
JJ
Jam J's update25 Oct 2022, 06:46
Reviewer Update
CAS-***-R8S5T5
My query was not resolved as am still stuck with paying for the service plan of the previous owner of the car.while am servicing my car on cash.the plan is not cancelled and you don't want to service my car.what am I paying for.ihate bunch of ****** *****ing money from customers
LiquidCapital
LiquidCapital's reply25 Oct 2022, 09:33
Official
 
Hello Jam

 We have escalated your concerns to the relevant department to investigate. 

Regards
LiquidCapital Team