rejection of service

I would like to know why when Bosch Paarden Eiland requested authorisation for the servicing of my car the request was rejected.

I have phoned Liquid Capital numerous times to check when my car must be serviced and I have had been advised before 8 February 2018 each time.

I pay this premium to you religiously and I am furious to know that you can willy nilly refuse a claim.

My car has always been serviced on time and I have given you absolutely no issues.

My car was serviced last on in February 2017 at 89812 mileage and it is now on 111 746 mileage (this after I phoned your call centre numerous times to check when the next service is) – what am I actually paying insurance for????

I want my policy cancelled immediately and I want no further dealing with Liquid Capital – I am truly disgusted.