Rejected service claim

Item: LiquidCapital
Rating: 1
Author: Marike G

Ridiculous that a service claim can be rejected within minutes but 3 weeks later I still am not able to speak to anyone other than call center agents. Dolly has promised to call me back so let's see. But thoroughly disgusted that I paid for a service I am not getting.

Helpful (0)

Replies (3)

LiquidCapital's replyOfficial

13 Sept 2021, 11:43

Hello Marike

We are sorry that you have not had a great experience with us.

We have escalated your complaint to our team to urgently investigate and we will be in contact with you as soon as possible.

Thank you
LiquidCapital Team

LiquidCapital's reply13 Sept 2021, 11:43

Official

Marike G's updateReviewer Update

13 Sept 2021, 12:09

I would like to speak to a person who can understand the extenuating circumstances I faced with COVID. That's all I've been asking for. Thanks.

Marike G's update13 Sept 2021, 12:09

Reviewer Update

I would like to speak to a person who can understand the extenuating circumstances I faced with COVID. That's all I've been asking for. Thanks.

LiquidCapital's replyOfficial

13 Sept 2021, 13:03

Hello Marike

Thank you for taking our call and allowing us to assist you.

Thank you
LiquidCapital Team

LiquidCapital's reply13 Sept 2021, 13:03

Official

Hello Marike

Thank you for taking our call and allowing us to assist you.

Thank you
LiquidCapital Team