LA
Lillian A

1 reviews | Active since Jan 2016

12 Oct 2022, 09:30

REFUSING TO GIVE MY REFUND

Struggling to get my refund for the past couple of months and there is no communication from anyone. The customer service sucks and stop *****ing from clients!! I will never make use of LIQUIDCAPITAL EVER

0
Replies (6)
LiquidCapital
LiquidCapital's reply12 Oct 2022, 09:49
Official
Hi Lillian kindly note as per the email sent to you yesterday we have informed you that the case is still in progress.
 Regards  
LiquidCapital Team 
LA
Lillian A's update12 Oct 2022, 09:52
Reviewer Update
i HAVE NOT RECEIVED ANY EMAILS SINCE LAST WEEK AND I WANT A DATE WHEN I WILL RECEIVE MY MONEY
LA
Lillian A's update12 Oct 2022, 10:28
Reviewer Update
Sizeni Ntshangase, I will lodge a formal complain against you for this email below,

Hi Lillian The refund was approved, and we were waiting for Mr.Isaacs to complete the indemnity form , you took 6 months to respond. Refund is in process the delay was on your end not LiquidCapital. Refund process takes 21 working days.

The completed indemnity form was submitted on June!

I am not happy with your email and you disrespecting me.
LiquidCapital
LiquidCapital's reply17 Oct 2022, 09:27
Official
Hi Lillian

kindly be advised that your service refund has been paid out.

Once again we apologize for the inconvenience cause by Liquid Capital.


Regards  
LiquidCapital Team 

LA
Lillian A's update20 Oct 2022, 12:42
Reviewer Update
I have received the refund but not the full amount. Can you advise why??
LA
Lillian A's update18 Nov 2022, 15:01
Reviewer Update
Hi, I am still waiting for my refund