JJ
Janet J

1 reviews | Active since May 2021

02 Aug 2023, 12:14

REFUND MY MONEY & CANCEL THE POLICY

I've cancelled a policy with MOTORHAPPY & LiquidCapital in Nov 22. Since 1 Dec 22 Debit orders are going off my account twice for one vehicle. Since Dec 22 to date Ive send numerous emails & telephone calls, debit orders are going off my account. They refused to cancel this policy or refund my money!

0
Replies (3)
LiquidCapital
LiquidCapital's reply02 Aug 2023, 12:57
Official
 
Hello Janet 

We are sorry to hear that you have not had a great experience with us. 

We have escalated your concerns to the relevant department to investigate. 

We will be in contact with you. 

Regards 
LiquidCapital Team 
JJ
Janet J's update02 Aug 2023, 16:04
Reviewer Update
I've been receiving above response since Nov 222, to date. PLEASE REFUND MY MONEY & cancel the contract ad per my numerous requests!
LiquidCapital
LiquidCapital's reply02 Aug 2023, 16:15
Official
Hello Janet 

We are sorry to hear that you have not had a great experience with us. 

We will be in contact with you. 

Regards 
LiquidCapital Team