Poor service and follow through.

Poor service and follow through. I have taken my car for it's annual service, it has passed the 135k km service it was due for. Due to the lock down I was unable to take it in for service before the 135k, and being part of essential services I had to travel for work. When I tried and book my car in I was notified that service centers were closed till easing of regulations and national lock down level. Now when I take my car to the dealership liquid finance is rejecting my service application, yet I am paying for this service on a monthly bases for the past 3 years ?! BS !