Poor service

Liquid capital is full of nonsense I have being phoning trying to change the debit date someone decided to put my debit date on the 15 which I did not agree to and no one seem to care and take accountability that they made mistake and they need to fix it now I have two unpaid debit orders because of them I am unhappy we the service I spoke to boniswa from collections but she could not assist apparently a fault was logged and it takes 15 days for a debit date to change which I find strange and Dinah from customer care she just put me on hold without a reason she has an attitude and she doesn't deserve to be a customer care with that attitude get someone to fix this call me on ***