Poor Communication

This is the second year I have to deal with Liquid Capital. They reject service claims for "late services" despite never communicating service dates. When phoning to try to discuss this, you get through to a different person each time. Their business model seems to be to avoid paying services at all costs, hoping people will pay it themselves instead of trying to get through to them. I even asked the dealership to forward me their communication with Liquid Capital - so that I had someone to speak to (instead of repeating the story again). The kind, helpful gentleman at the dealership got a "warning" from Liquid Capital for daring to provide contact details to a client. After multiple emails and phone calls I was finally able to have my car serviced. I will ensure that I never use their services again