CH
Chris H

1 reviews | Active since Jan 2011

21 Jun 2022, 11:02

Poor After Sales Service

Probably one of the worst companies in South Africa to deal with.

I have been trying since the beginning of this month to change a simple thing - banking details!!!!

I was requested to send proof of my bank account details which I did, and basta that is it.

They dont confirm change of banking details and when / if you get hold of them they are so arrogant to deal with, Their email tones are abrupt, and abrasive which makes you wonder what the culture of this entity is all about.

**Warning to the public re: service level and after-sales competency.

You do have access to the Web Portal which is just as useless as you cannot do or change anything on there.

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Replies (1)
LiquidCapital
LiquidCapital's reply21 Jun 2022, 11:14
Official
Hello Chris

We are sorry to hear that you have not had a great experience with us.

We have escalated your concerns to the relevant department to investigate.

We will be in contact with you shortly.

Regards
LiquidCapital Team