POLICY ****

I am so disappointed Liquid Capital honestly. I pay the service every month, when I took my car for service last year was told I was late for my service and was told I missed the 109 000 service. I will have to come back at 120 000. I remember very well I spoke to Palesa last year she gave me that information. My car is now at 120 000 I called to enquire about my service for 120 000 and asked them if I wont have a problem now when I take my car for service. Now the story changes that I will need proof that my car was serviced , if I don't they wont pay. The reason we take this kind of policies is because we want convenience not inconvenience now when is time to pay the tell all kind of stories . I requested a letter to state that the claim wont be rejected again , a lady called Susan told me they can't do that. They don't have pre authorisation forms . I requested for terms and conditions I was told that I must wait for 24hrs. I MEAN WHAT KIND OF SERVICE IS THAT JUST, FOR A MERE CONTRACT I HAVE TO WAIT FOR 24HRS . WHEN THEY SELL THIS POLICIES THEY DONT TELL YOU ABOUT THE DONT AND DO S . THEY JUST TELL YOU THAT THEY WILL PAY.