Pathetic service doesn't care for their Clients

I have a car service policy with Liquid Capital until recently I've told my policy lapsed due to insufficient funds on my account.

No courtesy call from them only SMS and unfortunately I was on self isolation due to Covid-19. I didn't have any form of communication neither was I allowed to go out of the house.

My car is due for service, I have contacted them and I've been told my policy has lapsed and they cannot assist. I've been a loyal client for Liquid Capital and every month they were getting money on my account without any hustle but this is how they thank me for being loyal to them. I do not want anything to do with Liquid Capital, I only want you to service my car and depart ways. Your service is pathetic I will never recommend anyone to you.

My policy no: LIQ****082768