1 reviews | Active since Jul 2016

05 Dec 2016, 12:25

Pathetic service

<p>Liquid Capital the worse company to take out your extended service and maintenance policy with. they are a company that says they will give you peace of mind when it comes to your vehicle that is a whole lot of bull ****.</p> <p> </p> <p>I have a policy with liquid capital / motor happy which I pay a premium of R1093 every month my Vechile is at the dealership since last Tuesday and now liquid capital tells me that they are declining my claim as the part ks not normal wear and tear.</p> <p> </p> <p>I had spoken to a few technicians and they have advised me that this part is normal wear and tear, but Jason Pullen from Liquid Capital says it's not normal wear and tear Liquid Capital has been giving me the run around since last week and I am not happy at all I pay you guys a premium and when I asked the gentlemen if all is covered before I had taken out this policy he assured me it's like a normal service and maintenance plan....was that said to me for me just to take out the policy??????</p> <p> </p> <p>Now when it's time for me to use the policy Liquid Capital makes every excuse not to pay for the claim. One of the worst companies I've dealt with. To get you to sign up they will tell you all that you want your hear. They Logo of we will give you peace of mind is a whole lot of bull ****.</p> <p> </p> <p>Promises of phone calls to be returned never happens with them. We as customers always need to call them to enquire what is the status of the claim.</p> <p> </p> <p> </p> <p> </p>

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