MS
Mashooda S

1 reviews | Active since Mar 2025

29 May 2025, 09:32

Pathetic Service

Received a call this morning regarding my service plan I did not get the agents name however I received the worst service till date she was absolutely rude upon me requesting answers about my service plan she then states "I don't want to add my 2cents comments" aswell as she continously laughed on the call..please can I request call recording for the call that was made to my number this morning on *** and also have this agent escalated

0
Replies (1)
LiquidCapital
LiquidCapital's reply29 May 2025, 09:34
Official
Hello Mashooda

We value your feedback and apologise for the issues you faced. 

Your input is crucial for improvement. 

Rest assured, we'll investigate your complaint and act promptly to enhance your future experience. 

Expect a call from us to assist you further. 

Warm regards, 
LiquidCapital Team