No service

Hi All, yesterday I called liquid capital which I have spent R 70.00 of my airtime where by the keep of saying they are transfer me to the claims department which I keep on holding and you will hear the phone is off.it done that 4 times I called again and I was very angry the lady called me again back and transfer to the correct department. I was told that I need to take pictures of my windscreen to see if is not cracked and sent it to this number ***.i have sent this and nothing from them. Somebody yesterday called me from Hyundai and I have explained my complain with this company where hyundai doesn't give us choice they only transfer everything to Liquid capital .now I need to claim but no direction and everything has been paid already. Am going to write a letter to Hyundai regarding this company.