No Service

<p>The SANDF has many cars purchased from Renualt Hatfield with Service plans with AMH/Liquid Capital. The Renault Fluence (BMJ618M) was in an accident before and the car was not used for months because this process in the SANDF takes long. When this car was then allocated to me in October 2016 I noticed that the service light is on with only 9400km. I booked this car for a service at Renault Hatfield and explained the situation that the car was in for repairs for months and it needs a service. Later that day I received a call to inform me that they car will not be serviced by this service plan as the 12 month period was in April 2016. The SANDF has to pay and only April 2017, it will receive the next service. This is poor service from this company. This car was not able to drive or be used because it was in for repairs. A lot of money was paid for the service plans, to find out that it is not useable. I will forward this complaint to the Chief SANDF and the Ministers office to request that no cars should be purchased from Renualt and Service Plans from this company. This is really poor, I will not recommend them to anyone.</p>