EC
Elani C
1 reviews | Active since Aug 2010
30 Nov 2022, 15:23
No service!
I have the worst experience from them.
I would not recommend this company to any one. After getting a service approve ( struggled form Jan 2021 to date) My car went to the dealer only the hear that my car will not get serviced as there is now a problem with my plan and they need to investigate. 10 emails later just to get a reply they are doing an investigation on this matter. Not even mentioning the number of calls. Not even to mention the embarrassment I have to face at the deal ship regarding this Two years and still no real revolution on this problem This is the first time I am using this plan and this is the level of service I am getting the WORST EVER!!
Helpful (0)
Replies (5)0
Replies (5)
LiquidCapital's replyOfficial
30 Nov 2022, 15:42 Hello Elani
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you shortly.
Regards
LiquidCapital Team
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you shortly.
Regards
LiquidCapital Team
LiquidCapital's reply30 Nov 2022, 15:42
Official
Hello Elani
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you shortly.
Regards
LiquidCapital Team
We are sorry to hear that you have not had a great experience with us.
We have escalated your concerns to the relevant department to investigate.
We will be in contact with you shortly.
Regards
LiquidCapital Team
EC
Elani C's updateReviewer Update
30 Nov 2022, 15:48Noted and thank you for your reply how ever this is the same response I have been getting via email. When will this be resolved?
EC
Elani C's update30 Nov 2022, 15:48
Reviewer Update
Noted and thank you for your reply how ever this is the same response I have been getting via email. When will this be resolved?
LiquidCapital's replyOfficial
30 Nov 2022, 15:57Hello Elani
We have escalated your concerns to the relevant department to investigate.
Once we have feedback we will advise.
Regards
LiquidCapital Team
We have escalated your concerns to the relevant department to investigate.
Once we have feedback we will advise.
Regards
LiquidCapital Team
LiquidCapital's reply30 Nov 2022, 15:57
Official
Hello Elani
We have escalated your concerns to the relevant department to investigate.
Once we have feedback we will advise.
Regards
LiquidCapital Team
We have escalated your concerns to the relevant department to investigate.
Once we have feedback we will advise.
Regards
LiquidCapital Team
EC
Elani C's updateReviewer Update
30 Nov 2022, 16:00HIGH HOPES THIS WILL BE RESOVLED THIS YEAR!
EC
Elani C's update30 Nov 2022, 16:00
Reviewer Update
HIGH HOPES THIS WILL BE RESOVLED THIS YEAR!
LiquidCapital's replyOfficial
30 Nov 2022, 16:35Hello Elani
As discussed telephonically, we will proceed with your request.
Regards
LiquidCapital Team
As discussed telephonically, we will proceed with your request.
Regards
LiquidCapital Team
LiquidCapital's reply30 Nov 2022, 16:35
Official
Hello Elani
As discussed telephonically, we will proceed with your request.
Regards
LiquidCapital Team
As discussed telephonically, we will proceed with your request.
Regards
LiquidCapital Team