No integrity

<div>I’m very disappointed, no integrity, they’re disrespectful. The service plan started in May 2024, I cancelled my contract end of March 2025, because I planned to get a new car. I was informed I will receive a refund in 21 days, no communication from these people what I received was what seemed like system generated messages “under review, they will contact me”, my case number even changed in the process, I called after 21 days (month of April 2025) and I was informed a refund takes 30 days (their story changed), now it is early May 2025, still no feedback or refund, I don’t even know the value of the refund, I paid R473 for about 10 months, it was nice when you collected my money. I called on 6 May 2025, I was informed refunds will be paid over on 9 May 2025 (Friday), I asked for a breakdown of the determined refund, no communication same standard SMS “under review”. You’re testing my patience. I’m glad I cancelled this contract, what if I continued paying, serviced my car and the payment(s) never reach Hyundai. I will never get a service plan ever again, I’d rather save the money and pay cash on the day. I hate dealing with such businesses (they don’t keep their word). I could not even raise enquiries on their website, something is not right with that company.</div>