KMk
Kedi Matjokane kedi.matjokane

1 reviews | Active since Oct 2024

30 Oct 2024, 11:19

My car sevice claim was rejected this morning due to late service request

My car sevice claim was rejected this morning due to late service request. I called in and Tiisetso Ramugadi was kind enough to listen to my explanation and confirmed that since I was insured with them from 2016 and that this is the 1st time i took the car in late for service she will escalate on my behalf. I am delighted to confirm that the car service claim is now approved. Thanks to her and the professional service she provided me. 🤩

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Replies (1)
LiquidCapital
LiquidCapital's reply30 Oct 2024, 11:36
Official
Hello Kedi Matjokane, 

We want to take a moment to express our heartfelt thanks for your compliment about our service. 

Knowing that you had a fantastic experience truly warms our hearts! 
 
Your compliment will be celebrated and shared with our entire team, reminding us all of the great work we're doing. 
 
If there's ever anything else you need or if you'd like to share more feedback in the future, please know that we're here and eager to assist. 
 
Wishing you a wonderful day ahead! 
  
Warm regards, 
The Liquid Capital Team