TL
Thato L

1 reviews | Active since Oct 2024

12 Nov 2024, 08:06

My car claim was rejected last week Wednesday due to some expired service plan which I was not aware of but after calling and speaking to Karabo Mokgoo she made sure that I was assisted and claim processed smoothly

My car claim was rejected last week Wednesday due to some expired service plan which I was not aware of but after calling and speaking to Karabo Mokgoo she made sure that I was assisted and claim processed smoothly. I just want to commend her for patience, professionalism and empathy when dealing with my query. Her consistent follow-ups made me feel so much at ease. I am delighted to confirm that my car was serviced yesterday without any issues. Thank you Karabo you are a Super STAR.

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Replies (1)
LiquidCapital
LiquidCapital's reply12 Nov 2024, 08:24
Official
Hello Thato,

We want to take a moment to express our heartfelt thanks for your compliment about our service. 

Knowing that you had a fantastic experience truly warms our hearts! 
 
Your compliment will be celebrated and shared with our entire team, reminding us all of the great work we're doing. 
 
If there's ever anything else you need or if you'd like to share more feedback in the future, please know that we're here and eager to assist. 
 
Wishing you a wonderful day ahead! 
  
Warm regards, 
The Liquid Capital Team