Misold a policy

I have taken out a policy in July 2021 and I was sold a policy which never covered my car upon taking my car in for a service I was told its not covered and when the person at Hyundai tried logging a case through it took forever for someone to contact me. Eventually I had to contact them and I was told I will be compensated for this and my car will be serviced and I will need to cancel the policy for 2022 no one has been able n in touch and every month liquid capital is still taking out money. I was misold a policy and till today I have had no feedback. I'm disappointed and disgusted with the type off service received they promise a lot and never deliver. I will never recommend this company. Please call me to compensate me for all this distress caused