MS
Ms S
1 reviews | Active since Sept 2024
07 Sept 2024, 10:42
LiquidCapital *****: They receives my monthly payments and proceed to cancel my policy without my consent
I have been paying LiquidCapital for my vehicle service plan. Today when I took my car for service to Hyundai I was informed that my policy was cancelled on 06 June 2024. I have been paying LiquidCapital on monthly basis and I fail to understand why policy has been cancelled. All my payment are up to date and they show on my bank statement.
This is unacceptable *****ulent conduct that LiquidCapital has put me through. I have wasted my time and petrol to take my car to Hyundai service centre only to be turned away for reasons that are not acceptable.
Policy no: LSPR***8
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LiquidCapital's replyOfficial
07 Sept 2024, 10:59Hello Ms QS
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
LiquidCapital's reply07 Sept 2024, 10:59
Official
Hello Ms QS
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team
We value your feedback and apologise for the issues you faced. Your input is crucial for improvement.
Rest assured, we'll investigate your complaint and act promptly to enhance your future experience.
Expect a call from us to assist you further.
Warm regards,
LiquidCapital Team