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KEHILWE N

1 reviews | Active since Aug 2010

25 Jan 2024, 08:37

LiquidCapital has gone AWOL with my refund

It's been 2 month since I canceled my Motorplan with Liquid Capital and they have gone AWOL on me with regard to my refund when their policy clearly states that should I cancel I would be refunded after they have deducted their fees. They are so fast in selling these products and take our monies but they always disappear when they suppose to pay us. Page 12 of their booklet clearly stipulates that in the event of a cancelation provided that I have not utilized their plan I would be refunded now LiquidCapital has vanished with my refund

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Replies (1)
LiquidCapital
LiquidCapital's reply25 Jan 2024, 08:40
Official
Hello Kehilwe

We value your feedback and apologize for the issues you faced. Your input is crucial for improvement.  Rest assured, we'll investigate your complaint and take action promptly to enhance your future experience.  Thank you for reaching out.  Warm regards, LiquidCapital Team 

Best regards,