LIQUID CAPITAL'S POOR CUSTOMER SERVICE

I've had a service contract with Liquid Capital since I bought my car. The problems started when I took an extension of warranty with them as well. The warranty was through their affiliate/subsidiary - M-Sure. M-Sure insists on a service at least once a year to honour warranty claims, but Liquid Capital's service plan insists on my waiting until I get to 60000km before doing a service. Despite the fact that it has been one and a half YEARS since my last service. They don't call you to explain or follow up. All you get are automated sms's and emails to all queries and complaints. Awful service! I lose the money I've been paying them, but so glad to cut them off from this gravy train.