Liquid Capital will decline your service any chance they get

I have a service plan with Liquid Capital and I recently took my car in for it's 120 thousand km service. But my service was declined by them. According to Liquid Capital you are required to service your car by it's due Km or within a year (whichever comes first). My mistake was watching my km and took my car in before my car reached 120 thousand km. Apparently this was not good enough and even though I pleaded with Liquid Capital, that with Lockdown, I surely should be allowed some grace period. Liquid Capital made no apology and had no sympathy or support for my situation. They took full advantage of the Lockdown epidemic and refused my service due to the fact that I did'n't bring my car in before the year (which was a couple of months over and only because the world was in Lockdown). According to them, I should have brought my car in for it's service in June. I can't say if service centres where operational at that time and can't prove if they were or weren't.

I've never missed a payment to Liquid Capital and I'm never going to renew my contract with Liquid Capital again. I want everyone to know how cold and heartless they are. They are quick to take your money but will decline your service at any opportunity they can get. If anyone is with Liquid Capital, I urge the public to read their terms very carefully, especially the fine print. I myself will never refer them nor will I ever take out a service plan with them again. I will make it my life goal to ensure everyone I know, knows how they operate and how unsympathetic they are to their customers in a time of great need.